Activity-based Costing Revealed True Cost of Current Workflow
MM: Let’s get to another idea that you had shared with me. Tom, Hubert remains fairly unusual in that that they use activity-based accounting. Would you explain “activity-based accounting?” And how...
View ArticlePage Profit Analysis
MM: Great result! So take us through what the merchandiser did with page-profit analysis. TM: One of the things that we saw immediately that was advantageous when you think about the fact that all it...
View ArticleCalculating the Value of Cutting 100 Steps
MM: Then at that point, you applied activity-based costing. We already identified that the current-state workflow entailed 300 steps. How many steps did the new, enhanced workflow—entail? TM: 200. MM:...
View ArticleROI Dashboards and Benchmarks
MM: We have seen other DAMs in similar businesses using what we’ve called an ROI dashboard. People log onto it and there’s a little admin panel. It basically says, “Here is the total volume,” to-date,...
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